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Frequently asked questions

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  1. Home
  2. Frequently asked questions
  3. What technology does the Scribbr Plagiarism Checker use?

What technology does the Scribbr Plagiarism Checker use?

The Scribbr Plagiarism Checker is powered by elements of Turnitin’s Similarity Checker, namely the plagiarism detection software and the Internet Archive and Premium Scholarly Publications content databases.


Frequently asked questions: Scribbr Plagiarism Checker

Will I get a 100% match at my school if I use the Scribbr Plagiarism Checker?

No, you will never get a 100% match because the Scribbr Plagiarism Checker does not store documents in a public database.

How can I change the settings of my plagiarism report?

You can change the settings of your report by clicking on the gear icon which is displayed just above the similarity score.

The settings allow you to exclude search repositories or ignore small matches, quoted material, or references in your bibliography.

Settings plagiarism report

What can I do if I am not satisfied with the results of the Plagiarism Checker?

Are you not satisfied with the results of the Scribbr Plagiarism Checker, or are you experiencing difficulties with the document? Find out what to do when…

  • you cannot see your plagiarism results:Try opening the results in Google Chrome, or request a PDF copy.
  • you see an error message in the header of your document:Don’t worry – you can ignore the error message.
  • you see “Error! Bookmark not defined” in your table of contents:Don’t worry – this error doesn’t affect your results.
  • you are not satisfied with your similarity score:The similarity score shows you what percentage of your text the software found in sources in the Turnitin database. That means we cannot change your score.

    However, you can reduce the similarities yourself by following our simple guides to interpreting the report and avoiding plagiarism. Then the similarity score of your submitted paper will be much lower. If you want to see your new score after following these guides, you can purchase a second check.

  • you are not 100% happy with our service:Read about our 100% happiness guarantee and fill in the feedback form. We will contact you within 24 hours.
Why did the Plagiarism Check not find my copied fragment?

If you copied a fragment from a source and the Plagiarism Check did not find it, there are four possible explanations.

You paraphrased the fragment

If you paraphrased the original text by using different words and/or changing their order, the fragment will no longer be detected by the plagiarism software.

You can test this by searching the fragment in double quotation marks on Google. If no results are returned, you successfully paraphrased. Note that you still need to cite the source of the original idea.

However, if Google did return a result but our software did not highlight it, this might mean that…

The source is not part of our database

The Turnitin database used by the Scribbr Plagiarism Checker contains over 70 billion current and historical web pages and over 69 million journal articles and books. However, it’s possible that the source you used is an inaccessible publication or a student paper that is not part of our database.

Even if you’re certain that the source is publicly accessible, it might not yet have been added to the database. Turnitin is constantly updating its database by searching the internet and adding new publications. You can expect the source to be added in the near future.

The “Exclude Small Matches” number is set too high

By default, the plagiarism report shows similarities of 9 words or more. If the fragment you copied is shorter than that, it will not be shown in the report.

You can manually adjust the minimum length in order to show shorter similarities. Find out how to do that here.

Your document was not readable

If you uploaded a PDF file, it is possible that your document is not machine readable or was converted to an image instead of text. As a result, no similarities will be found.

To test if the text in your PDF is readable, you can copy and paste the document into a text editor (e.g. Microsoft Word, Notepad, TextEdit). If the text editor shows the same text as the PDF, then the text will also be readable by our plagiarism software.

If you know that you used a fragment, but it wasn’t found by our plagiarism software, it’s best to paraphrase or quote it anyway (and be sure to cite the source). It’s always better to be safe than sorry!

Which databases will my document be compared to?

The Scribbr Plagiarism Checker, powered by Turnitin, compares your submissions against the largest and fastest-growing content database in the world:

  • Over 91 billion current and historical web pages.
  • Over 69 million publications from more than 1,700 publishers such as Springer, IEEE, Elsevier, Wiley-Blackwell, and Taylor & Francis.

Scribbr does not have access to Turnitin’s global database with student papers. Only your university can add and compare submissions to this database.

What languages are supported by the Scribbr Plagiarism Checker?

Almost all languages are supported by the Scribbr Plagiarism Checker. You can find a complete list of the supported languages below:

  • English
  • Spanish
  • Portuguese
  • German
  • Finnish
  • Swedish
  • Norwegian
  • Danish
  • Dutch
  • French
  • Italian
  • Polish
  • Russian
  • Turkish
  • Greek
  • Croatian
  • Serbian
  • Bosnian
  • Czech
  • Arabic
I ordered the Scribbr Plagiarism Checker in combination with Proofreading & Editing. When should I start the Plagiarism Checker?

If you purchased a Plagiarism Checker in combination with our Proofreading & Editing service, you can start the Plagiarism Checker anytime at your convenience.

Scribbr recommends using the Plagiarism Checker after you have received your document and gone through all of the edits. Then you can upload the most recent version of your paper and avoid having to manually transfer changes from one document to another.

Will my teacher or supervisor see my submissions to Scribbr?

No, your teacher, professor, or admissions officer will not be able to see your submissions at Scribbr because they’re not added to any shared or public databases.

Will my submissions be published in a (public) database?

No, the Scribbr Plagiarism Checker does not publish your submissions in any public database (unlike other plagiarism checkers).

Will Scribbr give the same result as my university’s plagiarism checker?

If your university uses Turnitin, the result will be very similar to what you see at Scribbr.

The only possible difference is that your university may compare your submission to a private database containing previously submitted student papers. Scribbr does not have access to these private databases (and neither do other plagiarism checkers).

Luckily, many papers, theses, and dissertations are also published in public databases that Scribbr does have access to.

Can institutions buy plagiarism checks for a discounted price?

Yes, if you are interested in buying more than 25 plagiarism checks, please fill in the form below. Depending on the size of your request, you will be contacted by a representative of either Scribbr or our partner Turnitin.

For questions you can mail sales@scribbr.com.

Request volume pricing

Please only fill in the form below if you are interested in buying 25 or more checks. For less checks we recommend ordering via this page.

    Depending of the size of your request, you will be contacted by a representative of either Scribbr or Turnitin.
    * Required

    How can I download my Plagiarism Check results as a PDF?

    Downloading a PDF of your results is simple. Just follow these two steps:

    Step 1: Open your Plagiarism Check order page and click the “Generate PDF” button

    download-pdf

    Step 2: Wait until the button turns green and click “Download PDF”

    Student – download PDF – 2

     

    How do I exclude irrelevant similarities from my similarity score?

    exclude-source
    Sometimes the Scribbr Plagiarism Check finds similarities that are not forms of plagiarism, such as references and correctly cited sources. You can exclude these irrelevant similarities from your total similarity score.

    Exclude similarities:
    Step 1: Open your Plagiarism Check results.
    Step 2: Click on the highlighted similarity that you would like to exclude.
    Step 3: Click on the “Exclude” button on the right.

    The similarity is now excluded from your total similarity score.

    If you have excluded multiple sources from your total similarity score, then you might see an error message in your Plagiarism Check results. Unfortunately, this is a problem that we cannot fix at the moment.

    If you encounter this issue, you can simply ignore all irrelevant similarities and subtract their score from your total similarity score. This allows you to calculate your actual similarity score by yourself.

    What do I do with a found similarity?

    Review every similarity for plagiarism, and decide whether or not you need to revise your text.

    1. Review the similarity, and think about whether or not the match makes sense to you.
    2. Revise the snippet if necessary. You can do so by paraphrasing or quoting. Always cite your sources.
    Step-by-step guide for revising plagiarized text
    I uploaded the wrong document to the Scribbr Plagiarism Checker. Can I get a free new check?

    If you accidentally uploaded the wrong document to the Plagiarism Checker, Scribbr will not refund you for this check or give you a discount for another check. The check starts automatically upon payment, which is why we cannot change your document anymore.

    What does a similarity score of 0% mean?

    A similarity score of 0% means that our plagiarism software didn’t find any similarities between your document and other documents in our database.

    On average, only 1 out of 150 students achieve this. Congratulations!

    What is an acceptable percentage of plagiarism?

    Your work should not contain any plagiarism. Even if your score is 1%, you will need to review each similarity and decide whether it’s necessary to revise your work.

    But contrary to popular belief, plagiarism checkers work by detecting not plagiarism, but similarities. Not all similarities found by the Scribbr Plagiarism Checker constitute plagiarism. Our check sometimes flags the following:

    • Properly cited quotes
    • In-text citations or your reference list
    • Commonly used phrases

    Because of this, you can generally follow these guidelines:

    1. A score higher than 10% is troublesome.
    2. A score between 5% and 10% it is not necessarily bad per se.
    3. A score around 5% is reasonable.

    What should I do with a found similarity?

    What does my similarity score mean?

    Your similarity score shows you what percentage of your text is found within sources in the comparison database.

    For example, if your score is 15%, then 15% of the content you wrote is unoriginal, as it matches text in the database.

    You will have to review each similarity and decide whether or not you need to revise your work.

    What is a good score? How do I update my work?

    Why can’t I see my Plagiarism Check results?

    If you’re unable to view the Plagiarism Check results in your browser, please try the following two solutions:

    1. Are you using Google Chrome?

    We’ve found that using Google Chrome resolves most issues related to the results page. First, try using Google Chrome to open your Plagiarism Check results. If you are already using Google Chrome, or if this solution does not work, then proceed to the second solution.

    2. Contact support for a PDF copy of the results.

    If the first solution doesn’t work, you can contact our support team via chat or email and request a PDF copy of the results via email. This way, you can still review and process the results. We apologize for the inconvenience.

    Can I check my document for plagiarism more than once?

    Scribbr checks your document for plagiarism only once. You can use the “exclude text” feature to exclude similarities that you’ve resolved, which automatically updates your similarity score.

    If you would like to recheck your entire document, you can purchase a new plagiarism check at the regular price. We don’t currently offer a subscription service.

    What should I do with a quote found by the check?

    Sometimes a quote is marked as a similarity by the Scribbr Plagiarism Checker. A quote is not a form of plagiarism, but you do have to ensure you have properly cited the original source.

    If you’re certain that you have correctly quoted and cited, you can exclude the similarity from your plagiarism score.

    Below we briefly explain the rules for quoting in APA Style.

    Quotes under 40 words

    When quoting fewer than 40 words, use double quotation marks around the quote, and provide an in-text citation that includes the author, the year, and a page number or range.

    Horváth and Kovács (2020) argue that “plagiarism is often a matter of confusion rather than deception” (p. 4).
    A recent study of student plagiarism found that “plagiarism is often a matter of confusion rather than deception” (Horváth & Kovács, 2020, p. 4).

    Quotes over 40 words

    If the quote contains 40 words or more, format it as a block quote, which begins on a new line and is indented in its entirety. Include an in-text citation after the period.

    Sometimes it is necessary to quote a source at length:

    Block quoting is particularly useful when you want to comment on an author’s language or present an argument that you will then critique. By setting the quote on a new line and indenting it, the passage is clearly marked apart from your own words. Therefore, no quotation marks are necessary. (O’Connor, 2019, p. 38)
    Why does the Scribbr Plagiarism Checker regard a source in my reference list as a similarity?

    The Scribbr Plagiarism Checker detect similarities between your paper and a comprehensive database of web and publication content. Because many students write their references in the same way (for instance in APA Style), a plagiarism checker finds many similarities with these sources.

    A reference found by the check is not a form of plagiarism. Therefore, there is no need to take action.

    How to exclude your reference list from your results:

    You can exclude matches from your reference list in your Plagiarism Check results. However, please be aware that this might not always work, depending on your document.

    Step 1: Open your Plagiarism Check results.
    Step 2: Click the settings button in the “Sources overview” (see picture below).
    Step 3: Select exclude reference list. (see picture below).
    Step 4: Click “Done.”
    Step 1 - Deselect Reference list

    Step 2 - Deselect Reference list

    Why do I see an error message in the header of my document?

    No worries! This error does not influence the accuracy of your Plagiarism Check results.

    If you have inserted a chapter or section title in the header of your document, then you might see an error message in your Plagiarism Check results.

    Plagiarism error in header

    Instead of the title, you will see an error message like the one above. Unfortunately, this is a problem that we cannot fix.

    Our check may flag these error messages as similarities. You can ignore these similarities.

     

    Why do I see “Error! Bookmark not defined” in my table of contents?

    No worries! This error does not influence the accuracy of your Plagiarism Check results.

    If you have an automatic table of contents and/or list of figures and tables, then you might see an error message instead of the page numbers. The error message might look like this: “Error! Bookmark not defined.”

    Unfortunately, this is something we cannot fix. Our check may flag these error messages as similarities. You can ignore these similarities.

    Plagiarism check - Error! bookmark not found

    Which file formats are supported by the Scribbr Plagiarism Checker?

    The Scribbr Plagiarism Checker is able to work with the following file formats:

    • Doc
    • Docx
    • Pdf
    • Odt

    The format you use doesn’t influence the final result. If you’re working with a format not listed here, we recommend converting it prior to submitting.

    Can I buy an annual subscription for the Scribbr Plagiarism Checker?

    At the moment we do not offer an annual subscription for the Scribbr Plagiarism Checker. Plagiarism checks can be bought separately — prices depend on the size of your document.

    Small document (up to 7,500 words) $18.95
    Normal document (7,500-50,000 words) $28.95
    Large document (50,000+ words) $39.95
    How does the “Exclude Small Matches” feature in the plagiarism report work?

    By default, the plagiarism report only shows similarities of 9 words or more.

    length of similarity

    You can change the minimum length of a similarity yourself in order to exclude small matches from the plagiarism report.

    What is the best value for the “Exclude Small Matches” setting?

    The ideal minimum length of similarities is different per case. In general, we believe that setting the minimum to 8 words, results in too many small similarities that are unlikely to be plagiarism. That’s why the default value is set to 9.

    However, if you believe that your document contains many small similarities that are not plagiarism (like these), you can try changing the setting to 10 or 11 to get a more accurate view of the potential plagiarism in your document.

    Proceed with caution, since increasing the number might hide potential plagiarism in your report.

    How can I change this “Exclude Small Matches” setting?

    1) Click on the gear icon on the top right of the plagiarism report

    click-the-gear-icon

    2) Fill in your desired minimum similarity length

    settings-panel-turnitin

    3) Click “Done” to go back to the “Sources overview”

    When should I change the “Exclude Small Matches” value?

    For most people, there is no need to change this value. However, if you want more control over the similarities shown in your report and you think that most of the small similarities are not relevant, you can increase this number.

    Please proceed with caution, since increasing this number might hide potential plagiarism in your report. Decreasing the value is not recommended.

    What happens when you decrease the “Exclude Small Matches”?

    If you decrease this number, shorter similarities will be included in the report. This means you will see more similarities and a higher similarity percentage.

    However, most of these extra similarities are unlikely to be instances of plagiarism. Short similarities are often the result of common phrases that appear in many different sources.

    What happens when you increase the “Exclude Small Matches”?

    If you increase this number, only longer similarities will be included in the report. This means you will see fewer similarities and a lower similarity percentage.

    Since the similarities are longer, the similarities you now see are more likely to be plagiarism.

    However, by excluding the smaller similarities, you might miss some instances of potential plagiarism.

    Questions?

    Ask our team

    Want to contact us directly? No problem. We are always here for you.

    • Email info@scribbr.com
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    Frequently asked questions

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    How does Scribbr help students graduate?

    Our team helps students graduate by offering:

    • Free citation generators
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    • Professional proofreading & editing services
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    What type of documents does Scribbr proofread?

    Scribbr specializes in editing study-related documents. We proofread:

    • Essays
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    What technology does the Scribbr Plagiarism Checker use?

    The Scribbr Plagiarism Checker is powered by elements of Turnitin’s Similarity Checker, namely the plagiarism detection software and the Internet Archive and Premium Scholarly Publications content databases.

    Which citation software does Scribbr use?

    The Scribbr Citation Generator is developed using the open-source Citation Style Language (CSL) project and Frank Bennett’s citeproc-js. It’s the same technology used by dozens of other popular citation tools, including Mendeley and Zotero.

    You can find all the citation styles and locales used in the Scribbr Citation Generator in our publicly accessible repository on Github.

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